Lead Infrastructure Engineer (Networks)

About us  

At Wiltshire Police, we are dedicated to making our community a safer place for everyone. Our team is committed to upholding the highest standards of integrity, professionalism, and service. We believe in creating a supportive and inclusive environment where every member can thrive and make a meaningful impact. Whether you’re just starting your career or looking to advance, Wiltshire Police offers a range of opportunities to grow and develop. Join us, and be part of a team that values courage, compassion, and dedication to public service. Help us to keep Wiltshire safe. 

About our DDaT Services team 

At Wiltshire Police, we're transforming policing through Digital, Data and Technology. We recognise that DDaT is no longer simply an enabler of policing; it is a strategic capability at the heart of how we protect communities, empower our workforce and deliver better public services. As we evolve from a traditional ICT function into a modern, user-centred DDaT organisation, we're embracing cloud technologies, automation, AI, data and digital innovation to create smarter, more connected and resilient services. Join us at the start of an ambitious transformation, where you'll have the opportunity to shape the future of digital policing, work with emerging technologies, influence meaningful change and build a rewarding career that makes a real difference to our organisation and the communities we serve. 

About the role 

As Lead Infrastructure Engineer (Networks), you will provide technical leadership for the network services that enable modern policing. You'll shape, deliver and continuously improve secure, resilient and high-performing connectivity across on-premise, cloud and hybrid environments, ensuring officers and staff can access critical digital services wherever policing happens. Working with architects, security specialists and engineering teams, you'll help drive innovation, strengthen operational resilience and support Wiltshire Police's digital transformation as we build the foundations of future-ready policing. 

What you will be doing  

• Lead the design, delivery and operation of enterprise network services across on-premise, cloud and hybrid environments. 
• Provide technical leadership for LAN, WAN, Wi-Fi, firewall, routing and connectivity platforms. 
• Ensure network services are secure, resilient, supportable and aligned to architectural and security standards. 
• Lead the transition of new and changed network services into live operation, ensuring readiness and service acceptance. 
• Monitor, optimise and continually improve network performance, availability and reliability. 
• Investigate complex incidents and problems, driving root cause analysis and long-term service improvements. 
• Provide technical oversight of supplier-delivered services and network technology partners. 
• Mentor and develop network engineers while championing modern, automation-enabled and cloud-aware networking practices. 

About you and your experience  

• ITIL 4 Foundation certification. 
• Degree in Computing, Information Technology, Engineering, or equivalent professional experience in network engineering. 
• Industry-recognised networking certification such as Cisco CCNA, Juniper JNCIA or equivalent. 
• Proven experience designing, implementing and supporting enterprise network services in large-scale live environments. 
• Strong technical expertise across LAN, WAN, routing, switching, wireless networking and firewall technologies. 
• Experience delivering secure, resilient and high-performing network infrastructure that supports critical operational services. 
• A commitment to continuous professional development and keeping current with modern DDaT, cloud and network engineering practices. 

What we offer

• Excellent career development opportunities 
• Professional development and training
• 25 days annual leave plus bank holidays, rising to 30 days
• Hybrid working (3 days in the office)
• Flexi hours scheme 
• Free On-Site Gym membership 
• Physical and mental well-being support 
• Generous Pension scheme 

Please note, all roles will be subject to a vetting procedure, some roles due to the nature of their work, will require additional security clearance. 

Depending on the number of applications received, we reserve the right to close this role early. 

We are proud of being a truly inclusive organisation who provides fair and equal consideration to all of our applicants. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence.  

If there are any adjustments we could make to the recruitment and selection process to support you, please let us know.